hey ron,

I used morae for usability testing desktop software for my company. It's pretty simnple to use - basically it has keystroke capturing, screen recording, and captures user's face through webcamera. It eliminates buying expensive hardwares such as video mixer, scan converter (such as scando, and video editing software. Last time I checked, price of morae was around $1200, which is not bad. Before morae, we spent over $5000 for various hardwares. It's also great for conducting usability testing offsite - we used morae to conduct usability testing at my company's user conference.

Hope this helps.